Job Opportunities

Account Executive

As Account Executive, you will directly manage and execute direct mail fundraising campaigns for our national nonprofit clients.  Minimum 3+ years direct mail fundraising experience including building relationships with clients, coordinating copy and creative, understanding data and segmentation, and production.  Ability to plan, project and analyze a must.  Good verbal, writing and computer skills required.  We offer ESOP company ownership, competitive salary, excellent benefits and a pleasant working environment.

Send resume, cover letter, and salary requirements to aejob@cdrfg.com or fax to (410) 721-5795.

Senior Account Executive/Group Manager

As Senior Account Executive or Group Manager, you will lead and manage in the design, creation, execution, and evaluation of direct mail fundraising campaigns for charities and nonprofits.  Supervise individuals or small teams of account and production staff.  Responsibilities include building relationships with clients, designing creative direct mail strategies, leading and participating in creative activities, preparing mail plans and account budgets, contracting with vendors for direct mail fundraising support services, designing test programs, evaluating the effectiveness of direct mail campaigns, and assisting with proposals for new accounts.  Must have 5-7+ years of direct mail fundraising experience, be effective in managing and communicating with senior-level contacts at client accounts, have keen insight into the art and science of direct mail fundraising, and an understanding of the role of online services in the contemporary fundraising marketplace as well as a progressive leadership attitude and experience managing agency staff.  We offer ESOP company ownership, competitive salary, excellent benefits and a pleasant working environment.  

Send resume, cover letter, and salary requirements to seniormanager@cdrfg.com or fax to (410) 721-5795.

Direct Mail Production Manager

Creative Direct Response, a growing, well-established, full-service direct marketing company, with offices in Bowie, Md., seeks an experienced production manager to execute all production responsibilities for our nonprofit clients’ direct mail programs.

Duties include bidding print, imaging and mailshop; proofing and quality control, including the proofing and editing of copy; maintaining communications with all suppliers and maintaining client files.

The ideal candidate will have the ability to work as part of a team in a fast-paced, deadline-oriented environment. Preference will be given to candidates with at least four years of direct marketing industry experience. We are an employee-owned company offering a competitive salary, excellent benefits and a pleasant working environment.

Send resume and cover letter to jobs@cdrfg.com or fax to 410-721-5795.

Administrative Assistant

Summary:  Assists Administrative, Executive, New Business Development and Client Services division heads by performing the following duties.

Essential Duties and Responsibilities include the following.  Other duties may be assigned. 

• Prepares/edits correspondence, reports and other complex documents for executive staff (Donna, Joe and Nancy)
• Provide back-up support to CEO when his AA is unavailable
• Research travel for Executive Staff
• Assists account staff with entering billing costs into CDR’s reporting system
• Provide clerical and administrative assistance to Executive Staff
• Maintain seeds (direct mail donations made to prospective clients)
• Maintain contacts database and generate mail lists as needed
• Help with producing copies of promotional materials and keeping them current
• Coordinate food for events
• Copying and other administrative tasks related to new business proposals and sales presentations
• Register CDRFG contracts and assist account executives with tracking expiration dates
• Assist with tracking company memberships and participation with industry organizations
• Maintain physical and computer files of marketing materials and correspondence
• Assist in maintenance of marketing tracking report
• Coordinate storage and distribution of CDRFG promotional premiums (e.g., Navy game tickets, Annapolis crab cruise invitations)
• Circulate publications among CDR staff. 
• Part-time coverage of reception desk.
• Performs other clerical duties as needed.

Competency: To perform the job successfully, an individual should demonstrate the following competencies :

Identifies and resolves problems in a timely manner
Gathers and analyzes information skillfully
Develops alternative solutions
Works well in group problem solving situations
Uses reason even when dealing with emotional topics.

Aides in development of project plans
Communicates changes and progress
Completes projects on time and budget

Assesses own strengths and weaknesses
Pursues training and development opportunities
Strives to continuously build knowledge and skills
Shares expertise with others

Manages difficult or emotional client/vendor situations
Responds promptly to client/vendor needs
Responds to requests for service and assistance
Meets commitments

Focuses on solving conflict, not blaming
Maintains confidentiality
Listens to others without interrupting
Keeps emotions under control
Remains open to others' ideas and tries new things

Speaks clearly and persuasively in positive or negative situations
Listens and gets clarification
Responds well to questions

Balances team and individual responsibilities
Gives and welcomes feedback
Contributes to building a positive team spirit

Writes clearly and informatively
Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively
Able to read and interpret written information

Looks for ways to improve and promote quality
Demonstrates accuracy and thoroughness

Develops and implements cost saving measures
Conserves organizational resources

Shows respect and sensitivity for cultural differences
Promotes a harassment-free environment

Treats people with respect
Keeps commitments
Inspires the trust of others
Works with integrity and ethically
Upholds organizational values

Follows policies and procedures
Completes administrative tasks correctly and on time
Supports organization's goals and values

Adapts to changes in the work environment
Manages competing demands
Changes approach or method to best fit the situation
Able to deal with frequent change, delays, or unexpected events

Is consistently at work and on time
Observes scheduled lunch/break times
Ensures work responsibilities are covered when absent

Follows instructions, responds to management direction
Takes responsibility for own actions
Keeps commitments
Completes tasks on time or notifies appropriate person with an alternate plan

Volunteers readily
Undertakes self-development activities
Seeks increased responsibilities
Asks for and offers help when needed

Meets challenges with resourcefulness
Generates suggestions for improving work

Sets and achieves challenging goals
Demonstrates persistence and overcomes obstacles
Measures self against standard of excellence

Prioritizes and plans work activities
Uses time efficiently
Sets goals and objectives

Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration regardless of their status or position
Accepts responsibility for own actions
Follows through on commitments

Demonstrates accuracy and thoroughness
Looks for ways to improve and promote quality
Applies feedback to improve performance
Monitors own work to ensure quality

Completes work in timely manner

Observes safety and security procedures
Reports potentially unsafe conditions                                    

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
High school diploma and six to twelve months related experience and/or training; or equivalent combination of education and experience.

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. 

Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:
To perform this job successfully, an individual must have strong skills and experience with Microsoft Outlook, MS Word, and Excel.

Certificates and Licenses:
No certifications needed

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit at the reception desk. The employee is frequently required to reach with hands and arms to answer the phone or use the fax machine. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 40 pounds when sorting parcels or packing boxes to be archived.

Send resume and cover letter to jobs@cdrfg.com or fax to 410-721-5795.